Case Studies

Case Studies

Fact File
Location Reading
Type Property Management
Issue Neglected common areas
Project Manager David Foster
07824 886000

Identifying economic improvements for external areas surrounding double retail unit & determining financial responsibility for maintenance cost contributions

Client Issue

Our client owned a double unit, within a parade of six separately owned shops and upper parts, but had responsibility for ensuring the management and maintenance of the external areas.  The client did not have the time to manage these and the lack of a direct relationship with the other owners and occupiers made the administration of service contracts and the recovery of financial contributions difficult. As a result, the common parts became unkempt and vulnerable to flytipping and pests, much to the frustration of the tenants, local residents and customers.  There was concern that left unchecked this could also impact negatively on property values.


The solution was to appoint Hicks Baker whom the client had used for many years in relation to professional and letting services.  Very quickly we identified where simple economic improvements could be made and then set about researching ownership of the rest of the parade before determining responsibility for contributing financially towards the costs of maintenance.  By being clear with our objectives and transparent over costs, we were able to secure the full cooperation and payments of all concerned.


The appearance of the common areas has greatly improved.  Traders and neighbours alike are happy and the centre appears to be trading well.  In addition health and safety issues are now being actively monitored, providing the client with peace of mind. Our role continues.

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